Customer champions use Thematic to make companies more customer centric.*
Our AI finds themes in feedback data, highlights their impact on key metrics, and visualizes insights in beautiful dashboards and reports.
We eliminate painful, manual analysis and give you the insights, tools and time to focus everyone on what matters most: the customer.
* This generally involves increasing NPS, CSAT, and loyalty, while proving the ROI of customer experience, and getting executive buy-in.
Struggling to analyze large volumes of customer feedback? Reduce feedback analysis time from weeks to minutes, while achieving high accuracy, by using Thematic Intelligence
Replace vague wordclouds and anecdotes with actionable insights that not only improve your metrics but also prove the ROI. Discover Thematic Insights
Share reports and trigger workflows that drive action, and ultimately better results, through Thematic Catalyst