Prove the ROI of CX and measure the impact of decisions and initiatives over time.
Share insights easily across the company and keep stakeholders focused on key customer metrics.
Incorporate Thematic Intelligence into your journey mapping, orchestration and customer data ecosystem.
Create custom views for every partner and stakeholder that highlight the most relevant patterns and insights.Learn more
Benchmark performance by region and subscribe business unit owner to receive the results weekly via an email.
Automatically recognize comments and customers that require follow-up. Trigger workflow, Jira tickets, email notifications for everything from compliance to thank you notes.Close the loop on your feedabck
Trigger workflows for specific themes in customer feedback.
Share charts and insights over email. Create stunning reports and presentations with PowerPoint export.Learn more
Thematic exports a PowerPoint with editable Excel chart data. You can use your look and feel template too!
Choose from many templates to solicit meaningful and actionable feedback from customers.Learn more
Incorporate Thematic Intelligence into decision making. Feedback should give answers and prove the quantified impact of each action.Learn more