Employee feedback at scale

DoorDash: 12pt growth in eNPS to drive employee retention

DoorDash is the largest and fastest-growing, on-demand prepared food delivery service in the US. In 2020 the company had close to 9000 employees.

Quickly analyze qualitative employee engagement feedback
Intuitive dashboards and reporting down to the manager level across a rapidly growing organization
A fully managed experience, complete with user set-up and administration handled for hundreds of managers

12 pts	Growth in Employee NPS since implementing Thematic
150+	Active users who get reports on team-level eNPS results

eNPS insights that are awesome! I love the ability to look at themes for different segments at a high level, and then drill down to individual comments.

Miguel Rodriguez

Head of HR Program Management

Food & Beverage: Unbiased view into the Voice of Employee

This company is a multinational Food & Beverage producer with revenue exceeding $10B and employing more than 20K people.

Eliminate effort and bias from manual reading comment analysis
DIY insights portal for sharing insights across the organization
Alignment among senior leadership team on what drives employee engagement

$170K	Saved analyzing comments from users and managers (equivalent of 180 hours per month)
8 BU	Detailed insights available in self service for 8 business units and 100s of sites

We can now deliver actionable, quantified insights continuously across the organization - and without the headache of manual analysis

Our Champion

Director of Employee Engagement

Employee Feedback Analysis

Increase employee retention. Prioritize based on analysis of internal and external employee feedback, through analysis that's automated and unbiased.

Employee Feedback Analysis Case Studies

DoorDash: 12pt growth in eNPS to drive employee retention

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Food & Beverage: Unbiased view into the Voice of Employee

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